Our Clients Talk about Us

"I had the pleasure of working with Gerald Lampaert at Indigo Hotel, and I must say it was very positive experience. One of the standout qualities of Gerald and his team was their responsiveness and dedication to ensuring our needs were met. Whenever we encountered an issue or had a request, Gerald was quick to respond and address it with efficiency and expertise. This level of responsiveness not only saved us time but also ensured that any potential disruptions to our operations were swiftly resolved. Their knowledge and guidance throughout the implementation process were invaluable. They took the time to understand our specific requirements and worked diligently to tailor the solution to meet our needs perfectly.”

“VERTU Hospitality’s team worked as project consultants for all related subjects to communication & technology at our property, a luxury Conference Center and Resort Destination, with 38 meeting rooms, 263 bedrooms, 3 restaurants, 2 bars and a huge Spa and leisure area. They were totally results oriented, both in terms of quality and investment, providing the perfect assistance and an excellent guidance throughout the project.”

"I've had the opportunity to work with VERTU and its CEO and the team for a number of years and on different hotels,and for me and my teams the greatest strength of the company is its understanding of our hotel business and our needs and translating them into IT terms. In our sector of activity, we need partners who can react quickly to operational excellence and customer expectations. Working with Gérald and his team not only meets our needs on a day-to-day basis, but also enables us to keep up with new technologies to support the work of our staff and improve the experience of our customers.”

“Gérald is not just an IT expert, he is the professional who, through his constant commitment and responsiveness, guarantees total customer satisfaction.

What sets Gérald apart is his user-centred approach, both to the hotelier in his day-to-day use and to the hotel's end customer.

He knows that for every technical requirement there is a compelling need for every hotelier to have a high-performance, cutting-edge tool, and to be able to offer a unique customer experience.

Thanks to his perfect mastery of IT and brand specifications, his hard work, his ability to anticipate, and his resolutely positive, solution-oriented mindset, the IT architecture developed for the Sheraton Nice is perfectly functional, high-performing and secure.

Gérald's contribution far exceeds traditional expectations in this profession, making him a pillar within the teams and in the success of any hotel project.”

As the General Manager of Hilton Brussels Grand Place, It’s crucial to recognize the exceptional contributions and professionalism of our partners. The technical expertise and commitment to excellence by the vertugroup has been instrumental in maintaining seamless operations across our property, enhancing both employee productivity and guest satisfaction.

The team consistently demonstrates a proactive approach, addressing challenges swiftly and implementing robust solutions that ensure the reliability and efficiency of our systems. Their attention to detail and dedication to high standards allow our team to operate with confidence, knowing that our technological infrastructure is secure, resilient, and optimized.

Beyond technical skills, the  department exemplifies the spirit of teamwork and service excellence that define our values at Hilton. Their consistent support not only enhances our daily operations but also contributes to an exceptional guest experience, setting us apart as a leader in hospitality.