The Hospitality Blog

At VERTU Hospitality,
we love to share various experiences, topics, news with our readers.

Personalized Experiences: How Vancouver’s Luxury Hotels Are Redefining Guest Services

As I continue my journey through the vibrant streets of Vancouver, immersing myself in the city’s rich hospitality scene, I am continually impressed by the innovative ways luxury hotels are redefining guest experiences.
In the fiercely competitive world of luxury hospitality, the ability to provide personalized guest experiences has become the gold standard of exceptional service.

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Design Excellence in Vancouver's Hospitality Sector

Luxury Unveiled: the VERTU Hospitality Tour has begun!

Our first stop takes us to the vibrant city of Vancouver, BC, Canada…

Vancouver, a city renowned for its stunning natural scenery and vibrant urban life, is equally celebrated for its architectural innovations, particularly in the hospitality sector. This article delves into the cutting-edge design strategies and architectural marvels that have transformed Vancouver into a global hotspot for hospitality excellence.

Drawing from personal visits and extensive research, I'll take you on a tour of two of the city's most iconic hotels, very different from each other.

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Why Fi? The Importance of Fast, Robust, and Secure WiFi Service for Hotel and Conference Guests.

In today's digitally connected world, WiFi has become an essential amenity, akin to running water and electricity. For hotels and conference venues, providing a fast, robust, and secure WiFi service is not just a luxury; it's a necessity. Let’s explore the critical importance of high-quality WiFi for guests and get a sneak peak into the various existing and emerging WiFi technologies that are shaping the future of internet and network services…

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Gerald Lampaert Gerald Lampaert

Leveraging External Hospitality Experts for Operational Excellence.

VERTU Hospitality is on the cusp of completing a substantial multi-property mountain resort audit and project management endeavor. This significant undertaking underscores our commitment to delivering results and maximizing the potential of hospitality ventures in diverse settings.

Our imminent success in managing this extensive project further exemplifies the depth of our expertise and the practical application of our vision. We believe that this hands-on experience positions us uniquely to share our knowledge with other hotels and resorts seeking transformation and growth. By sharing our vision and expertise described below, we aim to facilitate a ripple effect of positive change within the hospitality industry.

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Customer Experience Gerald Lampaert Customer Experience Gerald Lampaert

Disrupted caffeine ritual at a train station’s hotel.

It is no more secret I like to be relax in a hotel lobby, and a Cappuccino, one of my favorite hot drink at anytime of the day. Despite the circumstances, one would think that getting one in a hotel should not be so complicated, especially since early mornings can often be a race against time, when traveling. As a seasoned traveler, I have learned the value of being ahead of schedule, allowing me to savor the moments before embarking on a new adventure. However, a recent experience at a train station hotel in Paris last Tuesday morning left me disappointed and questioning the notion of basic service.

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