I recently visited the Museum of Anthropology at the University of British Columbia which displays world arts and cultures, in particular works by First Nations of the Pacific Northwest. This visit led me to explore how the hospitality industry is contributing to the preservation of local traditions.

Since arriving in Vancouver, I've been struck by how deeply ingrained environmental consciousness is in the city's culture. After extensive research, I have found that most luxury hotels in the city use eco-friendly cleaning products and have robust recycling programs. In this article, I’ll focus on two less common initiatives that are setting new standards in the hospitality industry.

Further to my hospitality conference where AI was at the forefront of many conversations, I explored the emerging trend of video clip production with digital avatars speaking on behalf of humans.

In today's digitally connected world, WiFi has become an essential amenity, akin to running water and electricity. For hotels and conference venues, providing a fast, robust, and secure WiFi service is not just a luxury; it's a necessity. Let’s explore the critical importance of high-quality WiFi for guests and get a sneak peak into the various existing and emerging WiFi technologies that are shaping the future of internet and network services…

This week, Amsterdam is playing host to the Brainlinx Hospitality and Travel Conference, where industry leaders and enthusiasts converged to explore and expose the latest trends and innovations shaping the world of hospitality. As a speaker at this prestigious event, I had the privilege of addressing a topic close to my heart: the delicate balance between automation and the human touch in the luxury hospitality sector.

This week while we were working on a special project at the property, it was truly an extraordinary experience to meet with Mauro Griguoli, the General Manager at the Grand Hotel Campione, a distinguished member of Vertu Hotels and Resorts. Mauro's passion for his job, his property, and the connections he fosters with his clients is nothing short of inspiring.

From the moment our conversation began, it was evident that Mauro's enthusiasm for his role went beyond the responsibilities of a General Manager. His eyes lit up as he spoke about the intricacies of the Grand Hotel Campione, each detail of the property seemed to be a testament to his dedication. It wasn't merely a place of business for him; it was a canvas on which he painted his passion for hospitality.

In the dynamic world of hospitality, having a solid and diversified advisory board is not just an option; it's a strategic imperative for success. At VERTU Hotels and Resorts, we understand the immense value that a diverse advisory board brings to our organisation, and we would like to share some key insights into why this is so crucial.

An advisory board comprised of individuals from various backgrounds and industries brings a diverse range of expertise to the table. This wealth of knowledge allows us to make informed decisions, gain fresh perspectives, and navigate the ever-evolving landscape of the hospitality sector with confidence.

Turning Hotel Nightmares into Dream Stays - Strategies for Guest Recovery

VERTU Hospitality is on the cusp of completing a substantial multi-property mountain resort audit and project management endeavor. This significant undertaking underscores our commitment to delivering results and maximizing the potential of hospitality ventures in diverse settings.

Our imminent success in managing this extensive project further exemplifies the depth of our expertise and the practical application of our vision. We believe that this hands-on experience positions us uniquely to share our knowledge with other hotels and resorts seeking transformation and growth. By sharing our vision and expertise described below, we aim to facilitate a ripple effect of positive change within the hospitality industry.

Recently, I was kindly invited to one of the hotel’s staff party. I have to admit that it was so delightful to see the whole staff of the hotel getting together and having lots of fun dancing and singing . I believe that such events are so efficient and helpful, and unifying team members is always a good idea.

Organising staff parties in the hospitality industry brings a multitude of social and human benefits to the organisation , fostering a vibrant and positive workplace culture….

In today's fast-paced world, technology has made its way into various industries, revolutionizing the way we work and create. One such innovation that has significantly impacted the world of interior design is Artificial Intelligence (AI). For developers of hotels and resorts, AI-generated interior design renderings offer a game-changing solution to visualize spaces and optimize design decisions.

AI has the ability to analyze vast amounts of data and process complex design parameters, resulting in stunningly realistic and accurate interior design renderings. This technology can translate developers' visions into virtual reality with incredible detail, bringing to life every aspect of the proposed space. By harnessing AI-generated renderings, developers can make informed decisions about the layout, colors, textures, and overall ambiance, all before a single piece of furniture is purchased or a wall is painted.

A well-maintained hotel is a haven for guests seeking comfort, convenience, and exceptional experiences. Behind the scenes, a dedicated team of professionals in the maintenance and engineering department plays a pivotal role in ensuring the smooth operation and seamless functioning of the hotel's infrastructure. Let’s explore the importance of the maintenance and engineering department in a hotel, highlighting the most common requests they receive from both management and clients.

At VERTU Hospitality Services, we love working on projects for corporate clients as much as we love working on projects for ourselves. We are currently working with a flagship and state of the art independent hotel on defining all the criteria’s and the prerequisite to build the ideal smart hotel room of today as well as for the future. In this article I wanted to outline a few items of the long list of topics and solutions that we are considering essential to build that room.

A well-functioning housekeeping department is the backbone of any hotel, regardless of its star rating. From luxurious five-star resorts to cozy budget accommodations, the importance of maintaining high standards of cleanliness, organisation, and guest satisfaction cannot be overstated. Let’s explore the critical role played by an excellent housekeeping department in ensuring a memorable and comfortable stay for guests, regardless of the hotel's star rating.