The Hospitality Blog

At VERTU Hospitality,
we love to share various experiences, topics, news with our readers.

The People in Hospitality Gerald Lampaert The People in Hospitality Gerald Lampaert

By working in hospitality, you are likely an Expert!

The hospitality industry is a unique and dynamic field, where each strategic position demands a specific blend of skills and experiences that are often unmatched in other sectors. One of the most fascinating aspects of this industry is how it cultivates professionals who are not just specialists in their roles but true experts with a deep understanding of both operations, other disciplines and the technology that supports them…

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The People in Hospitality Gerald Lampaert The People in Hospitality Gerald Lampaert

Elevating Our Brand: A Spotlight on Quality PR and Communication

At VERTU Hotels and Resorts, we've recently reached a significant milestone: the completion of our latest corporate and inspirational videos. This accomplishment has brought to the forefront the undeniable importance of partnering with a top-notch PR and Communication Company. Let's take a closer look at why we now place even greater emphasis on quality in this domain.

Our journey to create our latest corporate video underscored the pivotal role that effective PR and communication play in our success. Here's why we now recognize the paramount importance of working with a top-tier PR team:

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The People in Hospitality Gerald Lampaert The People in Hospitality Gerald Lampaert

Why Black and White ?

I very often get asked the question why the VERTU Hotels and Resorts and VERTU Hospitality logos are mostly Black and White.

As much as I love many other colors, I have to says that choosing the Black and the white was an obvious and easy decision to make. Choosing black and white as the standard and basic colors for VERTU Hotels and Resorts is a powerful and sophisticated design choice. These colors convey a sense of luxury, elegance, strength, and neutrality, among other positive aspects and benefits. I also always remember a quote from Coco Chanel stating : “I have said that black has it all. White too. Their beauty is absolute. It is the perfect harmony“. She was so right and the succès of her brand demonstrated it very quickly.

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Hospitality Sustainability Gerald Lampaert Hospitality Sustainability Gerald Lampaert

Embracing Sustainability, a Prerequisite at VERTU Hotels and Resorts

At VERTU Hotels and Resorts, we believe in curating experiences that not only transcend expectations but also contribute to a sustainable and responsible future. Our commitment to authenticity extends beyond impeccable service and luxurious accommodations; it encompasses a dedication to the local communities we serve and the planet we call home. This translates in a few impactful topics …

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Customer Experience Gerald Lampaert Customer Experience Gerald Lampaert

The Exquisite Advantage of a Michelin-Star Rated Executive Chef in a Hotel Restaurant

When it comes to culinary excellence, few accolades hold as much prestige and recognition as the Michelin star. For discerning food enthusiasts, the mere mention of a Michelin-starred restaurant conjures visions of gastronomic delights and unparalleled dining experiences. Now imagine having a Michelin-star rated executive chef at the helm of a restaurant in a hotel. This combination offers a unique and compelling advantage, elevating the entire hotel experience to extraordinary heights. Let's delve into the benefits of having such a renowned chef gracing the kitchen of a hotel restaurant.

A Michelin-star rated executive chef is a maestro in the culinary world, having proven their exceptional skills, innovation, and creativity. Their dishes are often an exquisite blend of flavors, textures, and presentation, leaving diners with an unforgettable taste sensation. With such a chef leading the kitchen, the hotel restaurant can offer a menu that tantalizes taste buds, pushes culinary boundaries, and keeps guests coming back for more.

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Customer Experience Gerald Lampaert Customer Experience Gerald Lampaert

The evolution of hospitality: from hotel rooms to immersive experiences.

Last week, we were on a romantic trip to Dubai to celebrate our soon to come 15th anniversary. I had booked a very nice mid-day swimming experience at Aura SkyPool & Lounge at the top (50th floor) of the Saint Regis Dubai the Palm. It was a unique moment of celebration with bubbles and fresh fruits with a stunning view on the city and The Palm Jumeirah, and it made me brainstorm about the evolution of hotels and destinations nowadays.

In the ever-changing landscape of the hospitality industry, a paradigm shift has occurred, transforming it from a simple transactional model of selling hotel rooms to a captivating realm of destinations where customer experience takes center stage. Much like the entertainment industry, hospitality has undergone a metamorphosis, now revolving around the concept of immersive experiences that surprise, relax, and create good vibes for guests. In today's world, couples and families seek uniqueness and memorable encounters they can enjoy and share with friends, leading to an explosion of creativity and crazy concepts that aim to surpass guest expectations.

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The People in Hospitality Gerald Lampaert The People in Hospitality Gerald Lampaert

The Human Factor in Service Excellence

In an era of technological advancement and automation, the hospitality industry has seen the emergence of self-service check-in kiosks at hotel receptions. While the allure of efficiency and cost-saving measures may be tempting, it is crucial to recognize the irreplaceable importance of experienced staff in maintaining service excellence. The human factor, characterized by personalized attention, empathy, and problem-solving capabilities, remains a cornerstone of the hospitality industry. Let’s see why hotels should prioritize retaining their experienced staff over implementing self-service check-in kiosks (although they can be a good backup plan to decongest lobby’s during peak arrival time).

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Meetings and Events Gerald Lampaert Meetings and Events Gerald Lampaert

The benefit of using external speakers to open a corporate event.

As I was reading this morning a LinkedIn post about holding the attention of the audience during a conference, it made me think about the importance of having an external speaker. We use Guest Speakers and Motivator’s for our events from time to time and they are instrumental in the success of every conference or corporate meeting. My Friends Gary Guller or Jones Loflin are both the perfect demonstration of how to turn a traditional conference into a special vibe.

Here are ten reasons why Hotels and Conference Centers should always have a list of guest and motivational speakers available for clients holding a conference in their venues.

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VERTU Residences Gerald Lampaert VERTU Residences Gerald Lampaert

Hotel Brands Enter Residential Market to Elevate Hospitality to New Heights

In recent years, there has been a significant shift in the real estate market, with luxury hotel brands such as VERTU Hotels and Resorts venturing into the residential sector. These brands are now offering hotel residences, providing owners and investors with a unique opportunity to experience the epitome of luxury living and be part of a new type of community, combined with world-class hospitality services. Here is a trend and highlights of the benefits for those considering purchasing hotel residences…

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Travels Tips Gerald Lampaert Travels Tips Gerald Lampaert

Traveling Comfortably by Plane: Essential Tips of Vertu Travels Services

It is summer time and many are ready to enjoy some well deserved holidays . But are you really ready ?

Traveling by plane offers the convenience of reaching distant destinations quickly. However, long flights can sometimes be exhausting and uncomfortable. By following a few essential tips, you can ensure a comfortable journey while prioritising security, clothing choices, and medical considerations. Additionally, for an enhanced travel experience, VERTU Travels Services ( vertutravels.com ) provide exceptional benefits, especially when organising a complete itinerary to visit luxurious VERTU Hotels and Resorts in Europe or Switzerland.

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